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Policy/Program Clarification Support Old

The Recognition Programs are now a part of PCS! Please submit all Recognition Program related questions!

This system was designed for questions concerning NCQA Accreditation/Certification standards, HEDIS, Recognition Programs or other performance measures. If you have a question about another topic, go to NCQA Support and select the appropriate option.

If you do not have an account yet, you can register below. You will receive an e-mail confirmation of your registration that will include a temporary password and a login link. You must choose a new password when you log in for the first time.

Questions? Please contact us or view our Terms of Use for more information.

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Why do I have to register?

Our new, registry-based system is more secure and has more features. All users must register to submit questions to PCS. The new system will give you:
  • Privacy and security — your information is password protected, only you have access to your cases and personal data.
  • The ability to track cases.
  • A "personal history" page of all of a member’s submitted queries, (active and closed).
  • The ability to link a follow-up question to a previously submitted question.
  • The option to add information to an existing case without having to create a new one.