Policy/Program Clarification Support Old

The Recognition Programs are now a part of PCS! Please submit all Recognition Program related questions!

This system was designed for questions concerning NCQA Accreditation/Certification standards, HEDIS, Recognition Programs or other performance measures. If you have a question about another topic, go to NCQA Support and select the appropriate option.

If you do not have an account yet, you can register below. You will receive an e-mail confirmation of your registration that will include a temporary password and a login link. You must choose a new password when you log in for the first time.

Questions? Please contact us or view our Terms of Use for more information.

To begin, log in using the form below.

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Why do I have to register?

Our new, registry-based system is more secure and has more features. All users must register to submit questions to PCS. The new system will give you:
  • Privacy and security — your information is password protected, only you have access to your cases and personal data.
  • The ability to track cases.
  • A "personal history" page of all of a member’s submitted queries, (active and closed).
  • The ability to link a follow-up question to a previously submitted question.
  • The option to add information to an existing case without having to create a new one.